# News: Notice about service outage for the Messaging API (resolved)

Notice about service outage for the Messaging API (resolved)

We'd like to inform you about a service outage regarding the Messaging API. The issue has now been resolved but we sincerely apologize for any inconvenience that this may have caused.

# Date and time of outage

  • Date: January 12, 2019
  • Time: 16:59-18:30 (GMT+9)

# Cause of the outage

Issue with our servers.

# Details

The Messaging API experienced errors with status code 5xx for approximately one minute around 17:00 on January 12, 2019. Also, webhook events were not successfully sent until 18:30 on the same day.

We will continue to improve the quality of the services we provide to our developers and we greatly appreciate your understanding.