We'd like to inform you about the following service outage regarding our Messaging API. We apologize for any inconvenience this may have caused.
# Date and time of outage
Date: 2020/04/13 Time: Since about 15:30 (GMT+9) (Ongoing)
After the time above, you may no longer be able to count impressions correctly in an audience for impression-based retargeting.
Therefore, we temporarily restrict the use of some features. Specifically, we will take the following actions.
- Stopping the API to create audience for impression-based retargeting (already stopped)
- Stopping the API to get user interaction statistics (already stopped)
- Disabling audiences for impression-based retargeting created based on messages delivered after 2020/3/30 00:00 (to be disabled after 11:30 a.m. on 2020/04/23)
We are currently investigating and responding to the issue.
LINE will continue to improve the quality of its services to prevent future outages. Thank you for your understanding.