# News: [Resolved] Notice about service outage for LINE platform

[Resolved] Notice about service outage for LINE platform

We'd like to inform you about a service outage regarding the LINE platform. The issue has now been resolved. We sincerely apologize for any inconvenience that this may have caused.

# Date and time of outage

November 09, 2020 14:32 - 14:52 JST (GMT+9)

Regarding events that occurred due to network failures during the above hours, recovery measures were completed in stages by around 22:07 on the same day.

See Details for more information.

# Cause of the outage

Network failure.

# Impact

  • Messaging API
  • Social API
  • LINE Login
  • LIFF
  • Other general functions provided by the LINE platform

# Details

Date and time of occurrence Event
November 9, 2020 14:32 - 14:52 JST (GMT+9) API requests couldn't be processed and functions weren't working properly (e.g., error pages were displayed)
November 9, 2020 14:32 - 16:30 JST (GMT+9) Some webhook events were delayed or couldn't be sent
November 9, 2020 14:32 - 16:51 JST (GMT+9) For some Messaging API requests, the message wasn't delivered even though the request was successful
November 9, 2020 14:32 - 22:07 JST (GMT+9) Messaging API channels or Blockchain Service channels couldn't be created in the LINE Developers Console. Details can be found in the LINE Developers Console emergency maintenance announcement.

LINE will continue to improve the quality of its services to prevent future outages. Thank you for your understanding.