We'd like to inform you about a service outage regarding the LINE platform. The issue has now been resolved. We sincerely apologize for any inconvenience that this may have caused.
# Date and time of outage
November 09, 2020 14:32 - 14:52 JST (GMT+9)
Regarding events that occurred due to network failures during the above hours, recovery measures were completed in stages by around 22:07 on the same day.
See Details for more information.
# Cause of the outage
Network failure.
# Impact
- Messaging API
- Social API
- LINE Login
- LIFF
- Other general functions provided by the LINE platform
# Details
| Date and time of occurrence | Event |
|---|---|
| November 9, 2020 14:32 - 14:52 JST (GMT+9) | API requests couldn't be processed and functions weren't working properly (e.g., error pages were displayed) |
| November 9, 2020 14:32 - 16:30 JST (GMT+9) | Some webhook events were delayed or couldn't be sent |
| November 9, 2020 14:32 - 16:51 JST (GMT+9) | For some Messaging API requests, the message wasn't delivered even though the request was successful |
| November 9, 2020 14:32 - 22:07 JST (GMT+9) | Messaging API channels or Blockchain Service channels couldn't be created in the LINE Developers Console. Details can be found in the LINE Developers Console emergency maintenance announcement. |
LINE will continue to improve the quality of its services to prevent future outages. Thank you for your understanding.