News: Articles for #Messaging API

  • 2019/06/18

    Notice of problems with migration of LINE official accounts (resolved)

    We encountered problems during the planned migration of accounts from the deprecated Developer Trial plan to the new free plan, which started on June 11, 2019. The problems have now been resolved. We sincerely apologize for the inconvenience this caused.

    Date and time of outage

    From: June 11, 2019
    Until: June 18, 2019 14:33 JST(GMT+9)

    Cause

    In Japan and Thailand, accounts that were migrated from the old Developer Trial plan to the new free plan incorrectly retained their old limit on number of friends (50).

    Details

    When a user tried to befriend an account that had reached the limit of 50 friends, this error was displayed:

    Sorry, the account you are trying to add cannot accept any more friends.

    We have now removed the limit on the number of friends.

    LINE will continue improve the quality of its services to prevent future outages. Thank you for your understanding.

  • 2019/06/14

    Notice about service outage for the Messaging API (resolved)

    We'd like to inform you about a service outage regarding the Messaging API. The issue has now been resolved. We apologize for any inconvenience that this may have caused.

    Date and time of outage

    Date: June 14, 2019 Time: 10:35–12:19 JST (GMT+9)

    Cause

    Issue with our servers.

    Affected services

    All Messaging API endpoints (https://api.line.me/v2/bot/*).

    Details

    The API returned status code 500 for some requests.

    LINE will continue to improve the quality of its services to prevent future outages. Thank you for your understanding.

  • 2019/06/05

    Notice about service outage for the Messaging API (resolved)

    We'd like to inform you about a service outage regarding the LINE Developers site. The issue has now been resolved. We apologize for any inconvenience that this may have caused.

    Date and time of outage

    Date: June 5, 2019 Time: 14:41–15:05 JST (GMT+9)

    (Most errors were solved by 14:55.)

    Cause

    Issue with our servers.

    Affected services

    All Messaging API endpoints (https://api.line.me/v2/bot/*) and webhook.

    Details

    The API returned status code 403 or 500 error for some requests. Also, webhook events were not successfully sent.

    We will continue to improve the quality of our services. Thank you for your understanding.

  • 2019/04/18

    Changes associated with the integration of LINE@ accounts into LINE official accounts

    With the consolidation of LINE@ account plans into LINE official plans, we changed the functionality of the LINE Developers console and the Messaging API as follows:

    Changes in the LINE Developers console

    Type of created accounts

    When you create a Messaging API channel in the LINE Developers console, a LINE official account is created instead of a LINE@ account.

    For more information, see Migration of LINE@ accounts. Existing LINE@ accounts will be migrated to LINE official accounts sequentially.

    Privacy policy and terms of use

    Now you can set your own privacy policy and terms of use for your app in your LINE Login and Messaging API channels.

    In the future, we will add links to your privacy policy and terms of use for your app in the user consent screen of LINE Login or your LINE official account.

    Enhanced Messaging API features

    Bots associated with new or migrated LINE official accounts can use the following features regardless of applied plans:

    Bots associated with LINE@ accounts cannot use these features depending on applied plans.

    For more information, see the Messaging API reference.

  • 2019/04/10

    Migrating your LINE@ account under the Developer Trial plan

    We will consolidate the LINE@ account plans into the new LINE official account plans.

    From April 18, 2019, when you create a Messaging API channel in the LINE Developers console, a LINE official account will be created instead of a LINE@ account.

    After mid-June, 2019, we will migrate the existing LINE@ accounts under the Developer Trial plan to LINE official accounts. The free plan will be applied to the migrated LINE official accounts.

    Learn more from Migration of LINE Developer Trial plan on the LINE Engineering Blog.

  • 2019/03/28

    Messaging API: You can configure the rich menu setting for multiple users at a time

    We added endpoints for the following rich menu operations:

    For more information on how to use the rich menu features, see the following pages.

  • 2019/02/26

    Notice about service outage for Messaging API (resolved)

    We'd like to inform you about a service outage regarding the Messaging API. The issue has now been resolved but we sincerely apologize for any inconvenience that this may have caused.

    Date and time of outage

    • Date: February 26, 2019
    • Time: Approximately 11:15-13:00 (GMT+9)

    Cause of the outage

    Issue with our servers.

    Details

    HTTP status code 500 was sometimes returned when the following API endpoints were accessed:

    • Get content API: https://api.line.me/v2/bot/message/{messageId}/content
    • Rich menu API: https://api.line.me/v2/bot/richmenu/*

    We will continue to improve the quality of the services we provide to our developers and we greatly appreciate your understanding.

  • 2019/02/25

    Notice about service outage for the Messaging API (resolved)

    We'd like to inform you about a service outage regarding the Messaging API. The issue has now been resolved but we sincerely apologize for any inconvenience that this may have caused.

    Date and time of outage

    • Date: February 20, 2019
    • Time: Approximately 18:45-19:02 and 19:10-19:26 (GMT+9)

    Cause of the outage

    Issue with our servers.

    Details

    The Messaging API experienced errors with error code 403 or 500 during the outage.

    We will continue to improve the quality of the services we provide to our developers and we greatly appreciate your understanding.

  • 2019/02/19

    Console: We changed how to check the number of your bot's friends

    We moved information related to the number of your bot's friends from the LINE Developers console to the official account management tools. We removed this information from the "Number of friends" tab on the "Statistics" tab of the Messaging API channels.

    To view the number of your bot's friends, click the Account Manager Official Site button in the "Number of friends" tab. LINE Official Account Manager or LINE@ Manager will open according to your account plan.

    To use the official account management tools, you need separate access permission. If you cannot access these tools, please contact the tool administrators of your organization.

    We will remove the "Number of friends" tab from the LINE Developers console on March 26, 2019.

  • 2019/01/17

    New endpoints added to Messaging API

    We added new endpoints to the Messaging API. Use these endpoints to get the number of messages sent from your channel.

    Learn more from these sections of the Messaging API reference: