To delete the bot, you need to delete your LINE Official Account.
Information
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# FAQ
Can I delete the bot for my LINE Official Account?
How many channels can I create?
Users can create up to 100 channels per provider.
The user that created the channel can grant permissions to other users. For more information on how to grant permissions, read the following:
- Managing permissions (LINE Login)
- Managing permissions (Messaging API)
Restrictions on granting Messaging API channel permissions
If a user already manages 100 Messaging API channels, you can't grant them permissions for another channel.
Restrictions on LINE Official Account Manager
With LINE Official Account Manager, you can create up to 100 LINE Official Accounts per user.
Why can't I receive webhook events?
Your account may not have been set up to allow webhooks. To allow webhooks, enable Use webhook on the Messaging API tab of your channel settings on the console.
Why does my LINE Official Account automatically send replies?
Depending response settings on the LINE Official Account Manager, the LINE Official Account will automatically send replies.
Click Edit in Auto-reply messages on the Messaging API tab of your channel settings on the console to access LINE Official Account Manager and check Response setting.
If any of the following settings, LINE Official Account will automatically send replies.
When Response mode is set to Bot
- If Greeting message is set to Enabled, it will automatically send replies when user adds your LINE Official Account as a friend.
- If Auto-response is set to Enabled, it will automatically send replies according to the preset conditions.
When Response mode is set to Chat
- If Greeting message is set to Enabled, it will automatically send replies when user adds your LINE Official Account as a friend.
- Depending on the Detailed settings setting, it may automatically send replies.
How can I get the name and profile image of a group?
It's not currently possible to get the name and profile image of a group.
How do I report an issue about the LINE Platform?
You can submit a report here. Please note that we cannot guarantee that we will reply to your message.
How does auto login work?
Auto login can be used in these situations. You don't need to perform any special configurations when implementing LINE Login into your web app to use Auto login.
iOS
- Auto login can be used when accessing a web app where LINE Login v2 or v2.1 is implemented using LINE's in-app browser or the Safari browser.
Android
- Auto login can be used when accessing a web app where LINE Login v2 or v2.1 is implemented using LINE's in-app browser or external browsers such as Chrome.
Auto login isn't supported for devices other than iOS and Android devices, devices where LINE isn't installed, and in browsers other than the Safari browser for iOS.
Also, we use iOS's Universal links and Android's Common intents features to perform auto login on external browsers. Check the official documentation for each OS for information on concepts such as how the dialog is displayed when using these features, the OS requirements for using these features, and how to disable these features.
For more information, see Auto login in the LINE Login documentation.
LINE Login shows the "Log in with the following account" screen. Does this mean that auto login has failed?
No. Single Sign On (SSO) login is running instead of auto login. For more information, see Single Sign On (SSO) Login.
What are the user ID, group ID, room ID, and one-on-one chat ID values?
The user ID used by the LINE Platform identifies a user and has the following characteristics:
The value is generated by the LINE Platform, not by a user. This is different from the LINE ID on LINE used to search for friends.
Different user IDs are generated based on the provider of the channel. As long as channels have the same provider, regardless of whether the channel is for LINE Login or Messaging API, the same user ID is used for the users of the channels.
The user ID value is a string that matches the regular expression,
U[0-9a-f]{32}.
The group ID and room ID used for group chats are values generated by the LINE Platform to identify groups and rooms.
The group ID is a string that matches the regular expression, C[0-9a-f]{32}, and the room ID is a string that matches the regular expression, R[0-9a-f]{32}.
In a LINE Front-end Framework (LIFF) app, the one-on-one chat ID (utou ID) is used to identify a one-on-one chat in addition to the three types of IDs mentioned above.
The one-on-one chat ID value is a string that matches the regular expression, UU[0-9a-f]{130}.
Why do I get an NLChannelGatewayErrorDomain error when I try to use LINE Login in my application?
NLChannelGatewayErrorDomain errors (for example, NLChannelGatewayErrorDomain Error 102) can occur if there are incorrect or missing settings in the console.
If your iOS application is getting this error, confirm the following items:
- The iOS bundle ID is registered on the LINE Login tab of your channel settings on the console
- The iOS universal link is registered on the LINE Login tab of your channel settings on the console
- The LINE account that you are using to log in with is registered in the Roles section of the console
Can I get permissions to use restricted API resources such as Graph and User Message APIs?
General LINE SDK users cannot use restricted API resources such as Graph and User Message APIs. Currently those resources are LINE internal use only.
How do I download the LINE SDK?
You can download the LINE SDK from the following links:
- LINE SDK for iOS Objective-C: Downloads page
- LINE SDK for iOS Swift: LINE SDK for iOS Swift open-source repository
- LINE SDK for Android: LINE SDK for Android open-source repository
How are the URL previews in chats and on Timeline generated?
LINE uses Open Graph tags from websites to generate URL previews.
Open Graph tags used by LINE:
| # | Open Graph tag | Example |
|---|---|---|
| 1 | og:image | <meta property=”og:image” content=”http://static.naver.jp/line_lp/img/ogp.png”> |
| 2 | og:title | <meta property=”og:title” content=”LINE : Free Calls & Messages”> |
| 3 | og:description | <meta property=”og:description” content=”LINE is a new communication app”> |
Examples of URL previews
- URL preview in a chat
- URL preview on Timeline
Why can't I save or forward videos that are sent from my LINE Official Account?
You cannot save or forward videos sent from a LINE Official Account if you are using LINE for iOS or LINE 7.6.0 or earlier for Android. Users using version 7.6.0 or later of LINE for Android can download, forward, and save videos on Keep.
I made a template message in Bot Designer but the link doesn't work.
Check if you have included "http://" or "https://" in the URL. The link must be in the same URL format as used on browsers.
Message actions will work normally when added to the chat in Chats mode.
The actual LINE chatbot only accepts URLs starting with "https://" in order to ensure security. LINE Bot Designer does not have this limitation in order to encourage the creation of any chatbot prototype.
How can I use the REST API in Windows 10?
In Windows 10, you cannot use the curl command.
This page explains how to contact the REST API in PowerShell using Invoke-WebRequest.
# When a request body is required
When using an API that requires a request body, such as when creating LINE Things trial product information, enter the commands as shown below.
$channel_access_token = "{channel access token}"
$liffId = "{LIFF APP ID}"
$body = @{
name = "{trial product name}";
liffId = $liffId
} | ConvertTo-Json
$body = [System.Text.Encoding]::UTF8.GetBytes($body)
$response = Invoke-WebRequest -Method POST https://api.line.me/things/v1/trial/products `
-Headers @{
"Authorization" = "Bearer " + $channel_access_token;
"Content-Type" = "application/json"
} `
-Body $body
$response.Content
# When a request body is not required
When using an API that does not require a request body, such as when retrieving LINE Things trial product information, enter the commands as shown below.
$channel_access_token = "{channel access token}"
$response = Invoke-WebRequest -Method GET https://api.line.me/things/v1/trial/products `
-Headers @{
"Authorization" = "Bearer " + $channel_access_token
} `
$response.Content
How can I get a user's phone number?
There is currently no way of getting a user's phone number. However, we are planning to release phone scope which will let you ask users to grant permission for that information. We will make an announcement in the News section when that becomes available.