Travel experience demo
This page contains articles migrated from the LINE API Use Case site (closed on March 31, 2026) to the LINE Developers site. Note that the content of the articles reflects the information available at the time of publication.
With MaaS services realized on LINE apps, fully support the end user's mobile experience using LINE MINI Apps. It provides the appropriate functions for the end user's situation, whether it is before, during, or after the trip.
Before the trip, end users can start by selecting the best ticket deals for their destination and complete the reservation and payment process. They can also purchase tickets for their travel companions in bulk and share them smoothly on LINE apps.
During the trip, LINE MINI Apps can support a safe travel experience by visualizing travel routes and congestion at destinations, in line with infection-control measures. For end users who can't follow the plan due to unplanned events or unexpected congestion, LINE MINI Apps can provide a means to re-search access routes to the next destination by linking to external map sites or your own route search sites.
LINE MINI Apps can also support the end user experience after the trip. It's possible to deliver valuable information to users who have once used the service with a LINE message, and use that message as a starting point for reservations and payments for the next service.
View the demo
Benefits
End user benefits
1. No need to download an app or deal with a complicated enrollment process
There's no need to download or deal with complicated enrollment procedures to use the service. Also, there's no need to go through complicated procedures to receive tickets since you can get them via LINE messages.
2. Complete the entire process from reservation to payment on LINE
From searching for a destination (sightseeing spot, etc.) to making a reservation and making a payment, you can complete everything with the LIFF app.
3. Visualizing crowding levels at tourist attractions to prevent infection
To prevent infection, it's important to avoid going to crowded places as much as possible. You can check in advance the congestion of the public transportation you'll use and the destinations you'll visit. It's also easy to change your plans to avoid congestion.
Service provider benefits
1. No complicated procedures are required and end users can easily start using the service
You can smoothly provide a new travel experience through LINE, which end users are familiar with and use on a daily basis.
2. You can expect your service to spread quickly among users
Because LINE has a large user base, you can deliver a great travel experience through LINE and help end users experience the benefits. As a result, you can expect your service to spread quickly among other users.
3. Messages can be delivered based on end users' operation and store visit history
Based on the app's operation history, store visit history, and purchase history, various information can be delivered to end users via LINE messages, such as suggestions for new travel destinations or notifications of rare events at tourist spots.