FAQ entries tagged #LINE Social Plugins

Yes, adding buttons is easy for both PC and mobile web pages.

After selecting a button type and language, copy the code and paste it where you want the button to be added on the website. For detailed steps, see the Installation guide.

For the LINE Share button only, you can resize the button using a custom icon. For more information about how to install a button using a custom icon, see Using custom icons. Otherwise, Like buttons and Add friend buttons don't support resizing.

You can see the total number of shares, added friends, and likes.

LINE Share button: If you turn on the share counter when you add the LINE Share button, the number of shares will appear along with the button.

Add friend button: You can set the Add friend button with a counter that shows the number of added friends.

Like button: The number of likes will appear regardless of the button type you use.

We currently don't offer statistics based on dates, age, or gender.

The Add friend button can't be used to add LINE official accounts that have been blocked by/hidden from the LINE app, or if the LINE official account has already reached the maximum number of friends.

To set the Add friend button, you need a LINE official account ID. For details about creating a LINE official account, see the LINE Official Account Help page.

You can't install the Add friend button using your personal LINE ID. A LINE Official Account is required to install the Add friend button.

Yes, you can delete LINE official accounts from your friend list in the LINE app.

There are currently issues with the "Like" and "Add friend" buttons not working properly due to the Safari browser's policy changes. This issue is occurring with similar services as well, and not just with LINE Social Plugins.

We are closely keeping track of this issue so that it can be resolved as soon as possible.

However, note that the following configuration will allow you to use the "Add Friend" button in the Safari browser.

PC Safari setting

1. Safari > Preferences > Privacy > Website tracking: Undo "Prevent cross-site tracking"

Depending on the browser policy, the Social Plugins' "Like" button may not work on the mobile version of the browser. This is a problem not only for LINE Social Plugins, but also for all similar services, and it can be solved by changing the settings of the mobile app.

Chrome settings

1. Mobile device settings > Select Chrome app > Set Chrome as default browser app
2. For iOS, go to settings > Select Chrome app > Allow Cross-site tracking
3. Launch the Chrome app > Select the kebab menu (three-dot icon) next to the omnibox (address bar) > select settings > select content settings (iOS) or site settings (Android) > Turn off Pop-up blocker

Safari settings

1. Mobile device settings > Select Safari app > Set Safari as default browser
2. For iOS, go to Settings > Select Safari App > Allow Cross-site Tracking
3. Mobile device settings > Select Safari app > Turn off Pop-up blocker

If you want to add the LINE Share button to native apps, refer to the Using LINE features with the LINE URL scheme page, not the LINE Social Plugins page.

There is no feature for viewing the history of the websites you've shared.

Yes, the LINE Share browser extension makes sharing selected text easy. After installing the extension on the Chrome or Whale browser, you can select text and quickly share it with the LINE Share feature.

Download the LINE Share extension for Chrome here.

Download the LINE Share extension for Whale here.

The LINE Share button lets you share URLs and text. You can share the URL of a website with photos or videos, but you can't share photos or videos directly.

Yes, you can use a custom icon that you made for the LINE Share button. For information on how to set your own button icon, see the Using custom icons.

When designing your button icon, make sure to refer to the design guide.

When accessed in a private browsing window in Safari, an infinite auto login loop like this may occur. This is because private browsing is designed to protect a user's privacy, and LINE login does not support auto login in a private browsing window. Therefore, please use the LINE Share button in a non-private Safari window.

When installing the Share button using a custom icon, you can have the URL and text shared together. For more information about how to install a button using a custom icon, see Using custom icons. When using the official LINE icon, text sharing is not supported.

Use of the LINE Share button is prohibited on websites that lead to illegal products/services, adult/excessively violent content, or spam sites. Refer to the guidelines for details.

A "blocked by CORS policy" error message may appear and the share counter API may not work in some cases. If you see this error, it means the API is restricted due to the same-origin policy, which is meant to prevent other origin resources on the internet from being accessed.

When using a custom icon, a server-side request is required for the share counter API to work.

If you have any questions about this or any other error, contact us.

Depending on the URL you try to share, the preview may not be displayed. If the preview does not appear, you can still share the URL.

It's possible the character encoding is incorrect. Check to make sure that you shared percent-encoded text with UTF-8 character encoding.