# LINE Beacon

An application is required to use optional features

The features in this document are only available to corporate users who have submitted the required application. To use this service for your company's LINE Official Account, contact your sales representative or our sales partner (opens new window).

# About user settings

To receive LINE Beacon, users must meet these conditions:

  • The version of the OS that you use for LINE must meet the requirements.
  • The smartphone's Bluetooth setting is on.
  • You've agreed to use LINE Beacon on LINE. ("Settings" > "Privacy" > "Provide usage data" > "LINE Beacon")
  • Appropriate location information usage permission is set.

For more information, including OS version requirements, see Using LINE Beacon (opens new window) in the Help Center.

# About LINE Beacon reception conditions

Even if the user has already set it up, it may not be possible to receive it depending on the activation status of LINE.

Here are the meanings of "foreground" and "background" used in the reception conditions:

Term Description
Foreground LINE is running and in use
Background LINE is running but not in use
Behavior when LINE isn't running

The behavior when LINE isn't running is undefined. It isn't included in the "background."

# LINE Beacon reception conditions (iOS)

# If your OS version is 14.0 or later

Location services
(*1)
Location information
(*2)
Precise location
(*2)
Foreground reception
availability
Background reception
availability
On "Always" On Possible Possible
On "Always" Off Possible Not possible
On Other than "Always" Any value Possible Not possible
Off Any value Any value Possible Not possible
About "Precise Location"

On iOS 14.0 or later, you can select whether to allow "Precise Location" retrieval for each app. Therefore, the LINE Beacon reception conditions change depending on whether or not the version of iOS is 14.0 or later.

Precise location for the LINE app in the iOS settings page.

# If your OS version is earlier than 14.0

Location services
(*1)
Location information
(*2)
Foreground reception
availability
Background reception
availability
On "Always" / "Always Allow" Possible Possible
On Other than ("Always" / "Always Allow") Possible Not possible
Off Any value Possible Not possible

*1 On iOS: "Settings" > "Privacy" > "Location services"

*2 On iOS: "Settings" > "LINE" > "Location"

# LINE Beacon reception conditions (Android)

# If your OS version is 6.0 or later

Permission to use location information* Foreground reception
availability
Background reception
availability
On Possible Possible
Off Not possible Not possible

*On Android: "Settings" > Permission to use location information

About operation on Android 6.0 or later

Android 6.0 and above has Doze mode (power saving function), but this mode often causes background reception difficulty.

# If your OS version is earlier than 6.0

Permission to use location information
(*)
Foreground reception
availability
Background reception
availability
On Possible Possible
Off Possible Possible

*On Android: "Settings" > Permission to use location information

# Beacon banner display conditions

Note

These conditions also apply to test accounts.

# If your LINE Official Account is searchable

LINE Official Account
and friends
Agree to LINE Beacon
Terms of Use
Beacon banner display
Friend added Agreed Hidden
Friend added Not agreed Hidden
Friend not added Agreed Display
Friend not added Not agreed Hidden

# If your LINE Official Account isn't searchable

Beacon banners won't be displayed regardless of whether you're friends with the LINE Official Account or agree to the LINE Beacon Terms of Use.